Pursuant to Article 10 of the Consumer Protection Act (OG 41/14/110/15) and Article 6 of the Law on Provision of Tourism Services (OG 130/17), you may lodge written complaints with our services at our head office at Nuncijate 67 , 20000 Dubrovnik. We can file complaints in the following way:
– to the address; Dias j.d.o.o., from Nuncijate 67,20000 Dubrovnik
– on e-mail: firstname.lastname@example.org
The receipt of the complaint will be addressed to the guests without delay, in writing confirmed. We will notify you of your complaint without delay and will respond within 15 days of the deadline. Please enclose the attachment to whom and in what way you want to respond to the complaint. the information stated in the complaint will be stored in an appropriate manner in the Personal Data Protection Act and will not be used for other purposes.